Fertility Treatment Support: The Role of the Fertility Concierge
It’s not just about providing care – it is about always putting patients first at Fertility Centers of New England. We are here to listen. We take a supportive, collaborative approach to fertility treatments. We strive to provide the options that work best for each patient to help them achieve family building success. That’s why we have a patient concierge dedicated to fertility treatment support: Mary Kelley-Webber.
Listen in to hear Mary share how she helps patients through their journey:
The Support You Didn’t Know You Needed
Time and time again, our patients tell us how much they appreciate Mary’s support and assistance. She guides you through the evaluation process, checks in with you as you go through your individual fertility treatment, and then follows up to see how you’re doing afterward. She is a constant while on your journey to building your family.
While patients communicate directly with their physicians, Mary provides a different kind of invaluable support. Her 25 years of patient-facing experience in the fertility field has given her a unique perspective and a wealth of patience.
“The connection and relationship I have with our patients is the most rewarding part of my job,” Mary says.“This provides our patients with a sense of care and that we’re here every step of the way. My goal for our patients is to have a positive pregnancy and a healthy baby.”
Ask Mary: What Questions Do You Have?
If you’re ready to begin your fertility journey, we’re here to help. We can answer your questions, book your consultation, and help you find the best fertility treatment support for your situation. Contact us today to get started!
To schedule an initial consultation with one of our physicians, please click the link below. Consultations are free for those without infertility insurance!
*Fertility Centers of New England is a proud Progyny Center of Excellence. We are thankful to have participated in creating this video.