Patient Testimonials
We are grateful for the letters of thanks that we receive every week from past and current patients. Below are excerpts from some of those letters that tell the story of our commitment to care:
“On the morning of 15 July 2010, I had a fibroid tumor removed by Dr. Hardy at the Beverly Hospital. By that evening I was able to walk around the hospital corridor and was discharged the following evening with only one night in the hospital. My recovery has been amazingly easy and I've needed no pain pills at all. I'd like to say that I'm incredibly tough, but I really think it was Dr. Hardy's surgical skills. He used no staples and I have virtually no scar.
I'm thankful to be under the care of FCNE and having Dr. Hardy has only made this experience even better.
Thank you for all you do. Your offices have made a positive difference in my health and my sense of well being.”
We can’t even begin to describe our gratitude. You made our dreams come true. You made what seemed impossible into glorious reality. Thank you for your positive attitude, understanding, encouragement and compassion. Keep up the awesome work!
The phlebotomist in Bedford is fabulous and I appreciate the extra TLC she gives me with blood work. Furthermore, Jody has been a great help. Dealing with such a confusing time in our lives is overwhelming, but your team handles it with patience and professionalism. It is much appreciated. I am thrilled my doctor referred me to Dr. Vitiello and I will send anyone dealing with fertility issues to her and FCNE.
We can’t thank you enough for helping us with our little miracle! He is so perfect. The FCNE team is amazing and I hope you really know just how great you really are. We wouldn’t have been able to do it without the care and consideration of the team at FCNE. We will see you in the future!
Words cannot begin to thank you for all that you did for us. The care that we received from you all was amazing. You made us feel comfortable during a time that was pretty scary for us. The whole process was an experience, but we felt supported and cared for every step of the way. Even though the Portsmouth office was our “home base” the care we received from all the offices was exceptional! Dr. Hill, your honesty and expertise was wonderful. You are a great doctor and we are so glad that you were the one to help us achieve our goal of adding to our family. The staff is amazing. You all made us feel comfortable and important! You all will always be a part of our family and we will never forget what you were able to do for us.
"I wanted to write and thank you for the superior service your staff has provided. I have been very impressed by the professionalism, empathy, compassion and commitment to excellent patient care that the members of your team have all displayed. Your office is well organized and run, with an attention to detail that is much appreciated. I can’t tell you how reassuring it is to know that I am in the hands of such competent and caring professionals! Jessica has been a pleasure to work with, always returning calls, providing requested information and keeping my care on track. Not being from the area, my ultrasound sonographer went so far as to give me directions to my destination when I was unsure as to the best route. The folks staffing the benefits/insurance department have always been very helpful, doing their best to answer questions, and always returning calls as promised. Congratulations - your team has excelled at providing excellent customer service and reduced the stress and anxiety that is typically a part of any visit to the Doctor, let alone a Fertility Clinic!"
“The staff was very patient-friendly and supportive. Thank you Fertility Centers of New England. You made our dreams come true.”
“We are grateful for the therapy you proposed, your expert advice, positive attitude, and communicative support. For the first time, we felt we were treated with compassion and respect. This made all the difference on our journey to parenthood.”
“We found out about the Fertility Centers of New England, where we were treated with dignity in a warm and caring environment. Now we have our family and we are so thankful for all you do.”
“Your staff was amazing. They have given me so much support and comfort through this trying time."
“For the first time, we felt truly cared for. Thank you for all you do.“
“Everyone was so warm and friendly--so different from where we had sought care before.“
“Thank you for your comforting manner, your resolve, your reassurance and more.“
“You have a fantastic team. I am encouraged to know that I am in such competent and caring hands.“